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Zenotha IT Solutions profile image
Z

Zenotha IT Solutions

‘20 Certificate of Excellence

Zenotha IT Solutions was first established in 2016 by Liberty Mbatha, we have continued to grow over the past 5 years. We do take pride in our Information Technology solutions services and also our skills training services, ZITS is there to help customers, organizations better manage their information through the development of bespoke web application information management systems. Get your self today a stunning website, We share the end goal of complete satisfaction for our clients and to make a website that helps them stand out above the rest. Our approach is simple. We believe that website design doesn’t have to be complicated and working with us should be easy and leave you feeling nothing less than impressed. We know that your website needs to reflect you and your business, and we’re here to make that happen. As a team, your success is our goal. We understand that the success of a website goes well beyond the physical appearance. Your website should be a successful selling tool to help your business grow with each click. We pride ourselves in: --> The integrity in dealing with our customers --> Honesty about company capabilities --> Accountability of our offered services --> Reliability in the quality of our services

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Hear from
a professional

What do you love most about your job?

1. What are the client expectations and goals?
2. What exist already.
3. Information about the client and his business.
4. A short and general description about the project.
5. A detailed description about what the project is going to do/include (from content to specific features).
6. Budget
7. Side note with needed clarifications about limitations or unexpected things that may not be included in the proposal.

What inspired you to start your own business?

1. Being my own boss
2. Creating solution people wish they had
3. Believing my solution can achieve something unique
4. I saw an opportunity
5. I enjoy learning by taking on new responsibilities

Why should our clients choose you?

1. Affordable price
2. Convenience
3. Provide excellent customer service
4. Trustworthy
5. Good reputation
6. Consistency
7. I offer quality
8. I have a shared belief in a cause

Can you provide your services online or remotely? If so, please add details.

1. Yes, by
- communicating regularly with my customers using available tools like Zoom, Google Meeting, Microsoft Teams etc.
- making collaboration more efficient
- put relevant information at their fingertips
- respond to feedback
- using cloud based project management tools

What changes have you made to keep your customers safe from Covid-19?

1. Maintain at least 1 metre distance between myself and my customers
2. Making wearing a mask a normal part of being around other people
3. Making sure we sanitize regularly
4. Always keeping the windows open
5. Using the Digital Communication tools like Zoom, Google Meeting, Microsoft Teams etc.

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