Established in 2011, the One Energy Group is the largest and most successful renewable energy franchise network in South Africa, and today stands as an icon of service excellence and perfect installations in the industry.
We have a network of franchised branches nationally, and we pride ourselves on the fact that every client across residential and commercial portfolios is a contactable reference.
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2 customer reviews
Dominic Beyers
Exceptional Service from One Energy!
I'm blown away by the outstanding service I received from One Energy! After my initial solar system installer, Holhm Energy, went into liquidation, I was left with a malfunctioning system and no support.
That's when I was introduced to One Energy, and I'm so grateful for their expertise and dedication.
What struck me most about One Energy is their unwavering commitment to putting customers first. Despite not being the original installer of my equipment, they took ownership of my issues and worked tirelessly to resolve them. Their customer-centric approach is truly refreshing and a testament to their exceptional service standards.
The team at One Energy went above and beyond to get my system up and running again. They worked long hours, often beyond their regular working schedule, to ensure that my issues were addressed promptly. Their technical expertise, combined with their excellent communication skills, made the entire process seamless and stress-free.
I was particularly impressed with the speedy response times from One Energy. Whether it was a phone call, email, or message, they always responded promptly and kept me informed about the progress of my issue. Their transparency and regular updates gave me peace of mind, knowing that my issues were being taken care of.
In an industry where customer service is often lacking, One Energy shines like a beacon of excellence. Their dedication to delivering exceptional service, even in challenging circumstances, is a rare find. If you're considering solar energy or need support with an existing system, look no further than One Energy!
Highly Recommended!
One Energy's commitment to customer satisfaction, technical expertise, and exceptional service standards makes them the go-to partner for all your solar energy needs. I'm so glad I found them, and I'm confident you will be too.
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Mike
Excellent service with prompt and neat installation. System is working perfectly.
Why should our clients choose you?
The rocketing costs of electricity, power outages, collapsing municipalities all wreak havoc with your safety, security and productivity at home and at work.
But before you rush into purchasing a solar back-up power solution, you need to take a considered and long-term view of how to get yourself as close to grid independence as possible, for the long term, from the outset. Any money spent on an unsuitable back-up solution today detracts from your ultimate objective of greater grid-independence and self-sufficiency.
Don’t be lured into the many cheap solutions being punted on the market by drop-and-go shippers and be especially wary of the many unqualified fly-by-nights who have popped up in a bid to cash-in on the solar boom. The installation and management of solar PV systems is a complex and highly skilled undertaking sitting on top of your most expensive asset – your home or business, so you don’t want to get it wrong.
• Complicated and technical - With so many new solar products and changing technology, it’s very difficult to know what the right system and tech is for your needs now, and in future. Every component in your system needs to be compatible – not every inverter is compatible with every battery, and even different makes of municipal electricity meters can prove problematic. Deal with an expert who knows their stuff and has the track record, deep technical expertise and perfect installations over the years to walk the journey with you.
• Beware of fly-by-nights – a quick look at Hello Peter and the proliferation of new contractors that have suddenly sprung up trying to cash in on the solar boom are evidence that there are plenty of very bad deals out there, with lousy outdated technology and even more questionable installation and safety standards. No one becomes a solar specialist in a few months! Work with qualified professionals and get it right, first time.
• Non-compliant installations - Even the best equipment will fail and perform badly if they are not installed and programmed correctly. The consequence of a non-compliant installation is poor system performance, premature battery failures and in the worst cases, an outright safety/fire hazard. And if the worst should happen, any insurance claim will be rejected due to non-compliance.
Can you provide your services online or remotely? If so, please add details.
The journey to grid independence is a big and important decision and you need to be sure that the steps you take today are right for your needs down the line.
Schedule your obligation-free consultation and comprehensive assessment to get off the grid, step-by-step, with a solar partner that walks the journey with you, every step of the way.
Step 1 – Book a Free site visit and consultation
A thorough load analysis, site assessment and consultation is a must to work out the right fit for your needs based on day/night usage, selective loads or peak demands and your long term plans, all of which need to be factored into your solar PV solution. We can tell you how much your system will generate and what you can expect with absolute confidence – because we’ve done the proper groundwork upfront with you.
Step 2 - System design and implementation
Based on your site assessment and energy audit, we’ll design a scalable, quality solar PV hybrid solution that takes care of your immediate needs for back-up power during load shedding and power failures and allows you to scale up in future to maximum self-generation by adding solar panels and additional battery storage if needed. Not all inverters offer this scalable functionality so work with a solar partner who is experienced in this field.
Step 3 - Enjoy ‘always on’ power
When the lights do go out in your suburb, you won’t even know about it. You take back control and ensure the security of your electricity supply, your productivity, your safety and costs for your home and business with reliable, renewable solar performance.
Solar PV Solutions
Solar PV Installations - residential and commercial
Solar Water Heating
Heat Pumps
Solar Finance through Nedbank MFC and Wesbank
Solar Rent-to-Own
SSEG Registration Service
Sapvia Member
PV Greencard Installers
Qualified Electricians and Plumbers
