Launch Studios

While we have a set list of questions that we ask every prospective client, the best thing that we like to do is have a true back-and-forth conversation about their business and digital history, to better understand why they are taking on such a project in the first place.

Until we know the why, it will be impossible for us to truly understand the motivation behind what the client is asking for in the first place.

The reason for that is that most prospective clients aren't lifelong digital strategists like we are.

They may not know the exact right terminology or the best way to explain the outcome they want to see.

In some cases, they may not even know what the problem is at all.

And that is ok. That's what we're here for.

Just like we couldn't show up at their place of business and be able to describe something as eloquently as they can, we have done this for so long that we typically understand what they are trying to convey.

And in those cases where they don't even really know what might be the problem, we offer full deep dives and assessments of their current situations, digging into analytics and using our vast assortment of tools and reports that will quickly identify areas of opportunity that they might not even see themselves.

Being in the industry for 25 years, I've worked with and for many brands, businesses, consulting firms and agencies, and have seen several truly terrible agencies.

Sadly, it seems that there are far more bad agencies than good ones, and not very many at all that are truly great.

I've worked at some agencies where I could not believe the ways that they would cut corners tp save money, instead of proudly delivering the best outcome possible. They would hire completely inexperienced individuals and assigned them to clients with titles such as senior director of user experience, just to get a higher bill rate out of the client.

People hire an agency because they expect expertise, as they should.

They hire an agency because the individuals that work there should be more talented and experienced than that company could otherwise afford to hire directly.

But since there seemed to be a major shortage of agencies that delivered what I considered to be standard expectations, I decided to start one of my own.

We're a different kind of agency in that our team isn't measured or rewarded by how profitable they are from a billable perspective.

The only thing that matters to us is the difference we make for our clients.

We take a measure of the client's business performance before we work our magic, and again after we work our magic.

And the only thing that truly matters is 'Did we deliver something that I am proud to put my name on?'

I don't think there are any other agencies out there who care more about the outcomes they deliver to their clients than the money they generate for themselves.

But I think if we deliver the outcomes, everything else will take care of itself. I hope you'll give us a chance to earn your business and deliver a great outcome to you.

As the founder of Launch Studios, I have taken all of the things that I have learned during my 25 years of experience in the eCommerce and digital marketing industry to create what I want to be the best eCommerce strategy and digital marketing agency in the world.

With our incredible graphic design team and in-house video production studio, we have an immediate advantage over other agencies that have to source their creative elsewhere, or even worse, use stock photos and videos.

It's a proven fact that the most effective ads and marketing campaigns aren't effective because of any secret technique by a media buyer, but rather because the creative is powerful, memorable, and engaging.

When our experienced team of digital marketing experts has such a team at their disposal to create content to use as product photos, lifestyle images, brand videos, explainer videos, and of course, ads themselves, it's like a cheat code to success.

To ensure that the traffic that is being delivered by that team turns into customers, our Shopify eCommerce team and WordPress website team ensure that the sites and landing pages are as visually pleasing, informative, and easy to use as possible. And with full analytics tracking in place, we will be able to show you how the changes and improvements directly connected with more sales, revenue, and your bottom line.

While we have a really great studio in Austin, Texas, we serve clients all over the country and many have never been to our studio here in central Texas. That's because we have been successfully working remotely with clients long before it became a necessary thing to do a few years ago.

We have a great project management system called GO, that client partners and our team use together to collaborate, and track tasks, approvals, and everything else in one place, including files and all communications.

Our team consists of only experienced and professional individuals who know how to get things done whether working on-site here at our headquarters or remotely from anywhere in the world they choose to be working from that day.