Lancaster, Pennsylvania, Lancaster
Once Upon a Dog Tail LLC is an established, professional pet sitting and dog walking service based in Lancaster PA. We have over 500 clients who trust our incredible team to care for their beloved pets. Check out our reviews google, yelp and facebook!
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15 customer reviews
Candice Marple
Once Upon a Dog Tail was the BEST pet sitting service that I have ever used. The owner is wonderful and went beyond all my expectations to make sure that our three cats were cared for and loved while we were gone. Since we had 2 and a half feet of snow while we gone, the owner made sure the cats were set with food and water before the storm and the owner's husband personally made the snowy trek to our house the day after the storm to get our cats fresh water and food. The owner also made attempts to get our driveway plowed for us before we returned and even picked up glass from a light that broke from winds while we were gone. Above and beyond all my expectations!!! I highly recommend Once Upon a Dog Tail. You will not be disappointed with their services!!! More...
Reviewed on Facebook
Lo So Ro
I have used Once Upon A Dog Tail multiple times and they have been wonderful! It gives me peace of mind to receive daily updates and pictures of my kiddos. I also love the fact that I can communicate over the internet when I do not have cell service. Bagel and Lily enjoyed their time with Kristin last weekend. Thank you! More...
Reviewed on Facebook
Mary Watterson
Cara is a professional colleague of ours in Pet Sitters International, Inc. and we have been impressed and gratified to learn more about her conscientious care practices in a professional care chat group we are mutual members of. Cara is an extremely qualified, responsible and caring person. Her comments to the professional care community are always thoughtful, well thought out and insightful. She's deservedly very well-respected across the country by her professional colleagues. Cara is not a fly-by-night "hobby sitter" and the quality care her business practices reflects that. The residents of Lancaster should be proud to have such a great business servicing their area. We feel fortunate and privileged to call Once Upon A Dog Tail our trusted friend! More...
Reviewed on Facebook
Kimberly Shea Andersen
I left my pups for a week in the care of these great pet sitters. I am very pleased with all they did while I was gone! Lots of pup love and updates as well as mail, watering and trash! Loved the peace of mind! Highly recommend. More...
Reviewed on Facebook
Arnold Pack
We are a new client and could not be more happy with who ever comes to walk and feed our pets. You all are professional and loving. Your pictures are great, we know now we can go out for the day with out a worry. My husband and I have been over protected with all our pets throughout the years but we feel you take care of Bella and Becky like your own. More...
Reviewed on Facebook
Natalia Corres
Excellent colleague and pet caregiver. She truly cares for each individual pet she provides services to!
Reviewed on Facebook
Michele Patterson
So pleased with this service! I absolutely love getting pics of my dogs and updates:)
Reviewed on Facebook
Holly Nelson
Cara, Linda and Deb always go above and beyond for our Labs! Our 'boys' look forward to their daily walks and love! We are thrilled we were introduced to Once Upon a Dog Tail!
Reviewed on Facebook
Ann Masengarb Rieker
Once Upon a Dog Tail is so wonderful! The staff have a genuine love of pets and continue to exceed all expectations.
Reviewed on Facebook
Bob Walker
Cara and her team are awesome. I am worry free when I have to leave my 'babies' at home! She really cares about our pets. Thank you!
Reviewed on Facebook
Amber Halfpenny Kenyon
I cannot thank you enough for helping me find a loving foster family for my sisters dogs. You truly love animals and your main focus is their well being. Keep up the great work.
Reviewed on Facebook
Toni Keller McMahon
I work for Cara, as a pet sitter, and now I am also a customer. She watched my dogs for 2 1/2 days after Christmas. Let me tell you, I will NEVER use a kennel again. Cara gave them so much love and attention. I loved the updates and photos. Our dogs were so well adjusted when we got home, which is never the case with a kennel. Also because of the updates I was so much more at ease leaving them behind. Thank you so much, Cara! ❤️ More...
Reviewed on Facebook
Elizabeth Bowlin
We have had our Rocky for three years and never felt comfortable leaving him during all that time! Finally, we trusted our friend, Kristen, and decided to try Once Upon a Dog Tail for three nights and four days. We are so relieved and excited to tell everyone that Rocky had a blast! Everyone who visited him treated him with love, kindness, and professionalism. He did great and he was happy! We could have not have imagined how perfect this was for our "family". We are free to travel, and Rocky is free to love on all the wonderful ladies who visited him. Thanks so much! More...
Reviewed on Facebook
Christine S.
Cara and her pet caregivers are an amazing bunch. Very professionally run and excellent pet sitters. Her staff are all employees, not independent contractors, so Cara has much more oversight of the pet sitters. We have a dog and 2 cats, plus two outside feral cats we feed. My dog gets really anxious in kennels so its much better for me to have someone to come over to the house. And my cats have to be let out and called in each day. It's a hassle for sure but Once Upon A Dog Tail caters to your needs. It gives me such peace of mind to know that my pets are being well cared for in my absence. We have had Naomi several times and she is just wonderful! She sends tons of pictures each time she visits, and does a far more detailed write up than one would ever expect. She is very affectionate and caring to all my pets. She even washed out all the little ziploc dog food containers for me, which I thought was very nice of her. I would highly recommend this service. They may be a little more expensive than using your next door neighbor or a friend, but it is well worth it because you can really count on them to A) be there when they say they will, B) spend the amount of time with your pet that you are paying for, and C) be very loving and attentive to your pet's needs. I have also met another of their caregivers, Sage, and she seemed wonderful too - met her in a pet store after she had just rescued a litter of two week old kittens. Anyway, they are all wonderful, reliable and pet loving people, and you can trust them in your home. I highly recommend Once Upon A Dog Tail! More...
Reviewed on Yelp
Cynthia R.
Once Upon a Dog Tail is an excellent service! We recently went away for about 2 weeks , and preferred not to kennel our 2 dogs for that length of time, and were quite pleased to find this service. OUADT came to the house for an extensive meet-and-greet with the dogs, which included filling out a questionnaire designed to help the sitter learn about each pet and its quirks, medical issues, and habits. While we were away we were provided with daily reports, including photos, via email, of how the dogs were doing. I cannot say enough good things about this service. We will definitely use OUADT again. They offer very reasonable rates and the level of organization and professionalism is very high. Your furkids are in excellent hands with Once Upon a Dog Tail. More...
Reviewed on Yelp
What do you love most about your job?
" I have always been connected to animals emotionally and physically. Seeing them thrive when I take care of them gives me so much joy. Each animal has their own personality and I love getting to know each and every one of them." - Cara
What inspired you to start your own business?
Cara founded Once Upon a Dog Tail in the summer of 2014. Her passion and dedication to providing premium pet care turned her vision for OUADT in to a reality...a team of like minded pet professionals committed to caring for pets on a physical and emotional level. Cara's diligence ensures that our clients pet's safety and well being is of paramount importance. Cara is experienced in handling pets with knowledge and care and is a vital source of support for all team members. She is devoted to the valued employees, ensuring that they work in a positive and fair environment. Cara is still actively involved in all areas of service as she thrives on her connection to animals.
Why should our clients choose you?
-Our employees are back ground checked, fully bonded and insured and have experience with caring for animals.
-We only select the best to work with us.
-We work as a team to give your pets around the clock loving care.
-Staff undergo training in pet care, behavior and how to deliver exceptional service
-Our dog walkers and pet sitters have the support of our knowledgeable team
-Employee visits are monitored for accuracy and quality control
-We update each other on pet's well being to make sure we are all working towards a common goal
-We're all bonded through our passion for pets.
Dog Walking
The perfect opportunity for your best buddy to get some exercise and company during those long days at work, when you take day trips out of town or if you are physically unable to walk your dog. Our dog walking visits start at up to 30 minutes for general care like bathroom breaks, walks, feeding and play time and can be as long as 60 minutes if you would like extended exercise and company for your beloved pet.
Pet Sitting
Let your pets enjoy the comfort and familiarity of home while you're away. Our professional pet sitters visit them at home several times a day and can even stay over night to feed them, take them for bathroom breaks/clean cat litter, exercise, play and most importantly make them feel loved. You will receive updates and pictures via our app giving you the peace of mind to enjoy your time away from home. Our pet sitting services also include general care of your home such as bringing in mail and watering plants.
Dog Adventures
Our dog adventures are ideal for dogs who love to explore and hang out with a canine friend or two. Big or small, we adventure with them all! Paired up with a similar temperament and size, your dog will be sure to be ecstatic to find a new and exciting life outside of their homes. We pick them up and take them hiking to various trails around Lancaster County. They will tell you all about it when you come home, unless they are too exhausted from all the fun.